4. Your Message Center

Look at Your Message Center on Every Bill
Your Message Center, located to the right of the Detailed Charges Table in the center of your bill, displays helpful messages that customers need to know. Danville Utilities has the ability to input personalized messages to individual residential and commercial accounts if a customer's bill seems to have a questionable reading, unusually high charge, or anything out of the ordinary that is spotted by one of our skilled Customer Service Representatives.

In addition to specified messages, the Message Center always displays information all customers need to know about delinquent balances, or applicable information if the customer is enrolled in our Bank Draft.
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