The City of Danville wants its water customers to know that the city is not affiliated with any private company offering water line insurance. In addition, the city does not endorse any insurance company.
Over the past several weeks, Danville Utilities water customers may have received solicitation letters from various water insurance companies, with a heading “Notice of Repair responsibility” or similar wording, explaining homeowners’ responsibility for repairing water lines.
City officials have received telephone calls from customers who are concerned or confused about the letters.
These letters correctly point out that homeowners are responsible for repairing water lines from the street to the property, and offer insurance coverage for such repairs. However, before signing up for any insurance to cover the repairs for water lines, homeowners should review their homeowner’s policy for this type of coverage.