Create a Website Account - Manage notification subscriptions, save form progress and more.
In preparation for the winter heating season, Danville Utilities will ignite natural gas furnace pilot lights free of charge for customers who call on or before Sept. 19 to schedule pilot lighting services.
To request pilot lighting service, natural gas customers should call the Danville Utilities Water & Gas dispatch office at 434-799-5284.
This free service is available during regular business hours, Monday to Friday, 8 a.m. to 4 p.m.
After Sept. 19, a $30 fee will be charged for pilot lighting services. Additional fees will apply for after-hours pilot lighting services.
Danville Utilities strongly recommends that for safety and customer convenience, natural gas customers call us or a qualified service company to relight furnace pilots before cold weather arrives.