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A delinquent payment fee will be charged on any unpaid bill after 35 days from the bill due date. Where to find late payment penalty on your bill...
Customers receive two past-due reminders through the mail during the 35 day past-due period to advise them of the outstanding utility bill balance.
If services are disconnected, a reconnect order will be submitted as soon as the account is paid current. If possible, services will be restored on the same day but reconnection is not assured any sooner than the next business day, following payment of the account.