Home PagePrint Page
RSSDocument CenterMy BriefcaseMobile
Follow Us On:Danville Facebook PageDanville Twitter PageDanville YouTube Page
Click for Home Page

Go To Search

Adult Detention

Show All Answers

1. How do I put money on an inmate’s account at Adult Detention?
2. Can I put money on an inmate's account with a money order or send in cash?
3. How long does it take for the inmate to receive deposited funds?
4. Can the TouchPay provide an inmate's account balance?

Airport

Show All Answers

1. Does Danville Regional Airport offer commercial service?
2. When I fly in to Danville who do I contact for aviation fuel and rental cars?
3. How long is the airport's primary runway?

American Recovery and Reinvestment Act

Show All Answers

1. What is the purpose of the American Recovery and Reinvestment Act?
2. How can I see how much Recovery money is coming to my community?
3. Does the ARRA prohibit the use of funds for certain activities?

City Attorney

Show All Answers

1. Can I get legal advice from the City Attorney's Office?
2. How do I file a claim?

City Clerk

Show All Answers

1. Where may I obtain a copy of my birth certificate or a copy of a death certificate?

City Council

Show All Answers

1. How do I contact members of City Council?

City Manager

Show All Answers

1. How do I apply for a position with the City of Danville?
2. How do I contact members of City Council?

City Manager - Council-Manager Form of Government

Show All Answers

1. When did the City of Danville adopt a council-manager form of government?
2. What is the role of the manager under council-manager government?
3. What is the role of the council under council-manager government?

City Treasurer

Show All Answers

1. Do you accept credit cards / debit cards for dog tags?
2. Can I set up payments for my state taxes that I have filed with the Commissioner of Revenue Office?

Clerk of Circuit Court

Show All Answers

1. Where is the Clerk's Office located?
2. What are the office hours for the Clerk's Office?
3. Where may I obtain a copy of my birth certificate or a copy of a death certificate?

Clerk of Circuit Court - Administration of Estates

Show All Answers

1. Where should I go to qualify as a personal representative on someone's estate?
2. What information must I have with me at the time of qualification?
3. How much does it cost to have the will probated, recorded, and qualify on an estate?

Clerk of Circuit Court - Land Records

Show All Answers

1. How do I transfer ownership of real estate?
2. How much does it cost to record a deed?
3. Who can tell me if there are liens against real estate?

Commissioner of Revenue

Show All Answers

1. How do I know if I need a Danville City Business License?
2. How do I get a Danville City Business License?
3. What is the rate for Meals Tax?
4. What is Meals Tax?
5. What is the rate for the Transient Lodging Tax?
6. What is the rate for the Short-Term Rental Tax?
7. Are there any foods or drinks exempted from Meals Tax?
8. What to do if you purchase a new or used vehicle.
9. What to do if you dispose of a vehicle.
10. How can I check on my Virginia State Tax Refund?
11. Do I need to file a Virginia State Income Tax Return?
12. Where do I get Virginia State Income Tax Forms?
13. What to do if you move in or out of the City of Danville for Personal Property.
14. Where do I mail Tax returns?

Community Development Administration

Show All Answers

1. How can I find out more about new development?
2. Who can I call with a fair housing complaint?
3. When do I need a Permit?

Community Development Housing

Show All Answers

1. What do I have to do to qualify to buy a house under the City's program?
2. I want to receive Section 8 assistance with my rental payment.
3. What can CDBG funds be used for?
4. Who can I call with a fair housing complaint?
5. Are there any agencies in Pittsylvania County that might assist me with housing rehabilitation and/or purchase?
6. I hear I can buy investment properties at a cheap price through City tax sales, City condemned properties or City foreclosure sales. Where can I find a list of these properties?

Community Development Inspections

Show All Answers

1. When do I need a Permit?
2. How can I get a Permit?
3. What information is needed for a Permit?
4. How much do the Permits cost?
5. What is a Rental Housing Inspection Program?
6. How does the Rental Inspection Program work?

Community Development Planning

Show All Answers

1. Do I need zoning approval for my new business?
2. How is my property zoned?
3. Can I operate a business from my residence?
4. Where can I park my boat or RV at my residence?
5. Where can I get a plat of my property?
6. What is a Hazard Mitigation Plan?
7. Why did I receive a letter from the City about a Public Hearing?
8. How can I find out more about new development?
9. How can I find out if my property is within a historic district?
10. What are the regulations for installing/constructing a fence?
11. What are the regulations for building a shed (accessory building) and/or new addition on my house?

Economic Development

Show All Answers

1. What advantages are there to relocating my business to Danville?
2. Does the City offer incentives for new businesses?
3. Where can I find a list of available sites and buildings?
4. Does the City offer an incubator program for entrepreneurs?
5. How can I request additional information and demographics about Danville?

Emergency Communications

Show All Answers

1. Why do the dispatchers ask me a lot of questions when I call 9-1-1? Shouldn't they just send someone?
2. Is there a non-emergency number I can call?
3. Who do I call for dead animals?

Finance

Show All Answers

1. Where do I pay my utility bill?
2. Where can I find a copy of the adopted budget?

Finance Purchasing

Show All Answers

1. How are smaller purchases processed?
2. How do I get my company on the City's Vendor List?
3. How can I purchase surplus/confiscated items from the City of Danville?

Fire

Show All Answers

1. Can I burn in the City, and do I need a permit?
2. How can I obtain a fire report?
3. Does the Fire Department install smoke alarms?

Human Resources

Show All Answers

1. How do I apply for a position with the City of Danville?
2. How do I get an email address?
3. How can I get help with completing the online application?
4. Can I apply for more than one position?
5. Will I automatically be considered for other positions once I have applied for one position with the City?
6. Can I attach a resume?
7. How can I print my application for my records?
8. What should I do if my personal information changes (address, phone number, etc.)?
9. What happens after I apply for a position?
10. What if I do not have a computer or Internet access?

Information Technology

Show All Answers

1. Is the City's GIS information available to the public?
2. Does the City provide computer support for the general public?

Information Technology and GIS

Show All Answers

1. What is GIS?
2. How do I request a map? How much does it cost?
3. How do I request GIS data? How much does it cost?

Library

Show All Answers

1. How do I get a library card?
2. What is my PIN number?
3. Are there computers available for use?
4. What type of computers do you have?
5. Can I reserve a computer ahead of time?
6. What programs are on your computers?
7. Can I print documents and web pages?
8. Where do I return library materials?
9. Are there fines for overdue library books?
10. How do I renew materials?
11. If I can no longer read small print, what other options are there for me to enjoys books and stories?
12. Can I request that the Library purchase a book?
13. How do I search for an item in the Library?
14. Does the library accept donations of used books?
15. Is it possible to fax or make copies at the library?
16. How do I ask a reference question?
17. Can I reserve library rooms for events?
18. How can I volunteer at the library?

Mass Transit

Show All Answers

1. What time does a specific bus route arrive at a location?
2. How do I get information about the trolley service?
3. How do I get a copy of the Route and Schedule Guide?

Payments

Show All Answers

1. Is there a charge fee on returned checks?
2. What should I do if I suspect unauthorized use of utility services?

Police

Show All Answers

1. How do I report a crime or suspicious activity?
2. How do I pay a parking ticket?
3. How do I obtain a copy of a report?
4. Where do I go to get fingerprinted for a job?
5. How do I obtain a concealed weapon permit?
6. What permits are available?
7. How do I obtain a Secondhand Building Fixtures Permit?
8. How do I obtain an Annual Junk Dealer Permit for Secondhand Building Fixtures?
9. How do I make a complaint against a Police Officer?
10. How do I obtain a shoulder patch from the department?
11. How do I obtain a copy of my criminal record?
12. How do I obtain my DMV record?
13. How can I purchase surplus/confiscated items from the City of Danville?
14. How can I find out information on Urban Archery Season

Public Works

Show All Answers

1. How do I report a traffic signal or sign problem?
2. Where are recycling drop-off centers in the City?
3. What can be taken to the recycling drop-off centers?
4. Does the City of Danville recycle electronics?
5. What is an inoperative vehicle?
6. How does someone report a violation of an ordinance?
7. How long do I have to abate a code violation?
8. Can I make an anonymous complaint?
9. Who should I contact if a sewer backup occurs in my house?
10. How do I report a stopped up storm drain?
11. How do I find out which streets are scheduled for repaving?
12. Will the City trim trees on my private property?
13. What is a City right-of-way and how far does it extend onto my property?
14. Can I get a permit to place a sign on the City right-of-way? What will happen if I place a sign on the City right-of-way?
15. How can I purchase surplus/confiscated items from the City of Danville?

Public Works - Cemetery

Show All Answers

1. How do I purchase a cemetery plot?
2. Where are cemetery plots available?
3. What determines an adult grave and a child grave?
4. Where do I go to purchase or transfer a cemetery plot?

Public Works - Code Enforcement

Show All Answers

1. What is an inoperative vehicle?
2. What should I do if a violation notice has been posted on my property or vehicle?
3. Can an inoperative vehicle be parked on my property?
4. How long do I have to abate a code violation?

Public Works - Landscaping

Show All Answers

1. How do I sponsor a landscape Danville Interchange Gardens (D.I.G.) site?

Public Works - Recycle

Show All Answers

1. Where are recycling centers in the City?
2. What can be taken to the recycling centers?
3. Does the City of Danville recycle electronics?

Public Works - Sanitation

Show All Answers

1. Is refuse (trash) collected on holidays?
2. How do I report missed refuse (trash) collection?
3. How do I discard an appliance?
4. When does the City pick up loose leaves?
5. How do I report a dead animal in the roadway?
6. What time should I set out my refuse (trash) for collection?
7. Is there a limit on the amount of refuse (trash) that can be collected?
8. What are the limitations for yard waste?
9. Does the City collect loose grass?
10. How do I dispose of paint cans?
11. What about household hazardous waste?
12. How do I report a stopped up storm drain?
13. Who should I contact if a sewer backup occurs in my house?

Public Works - Snow

Show All Answers

1. What is the purpose of putting brine solution on the streets before a snow or ice storm?
2. I am unable to shovel my sidewalk and/or driveway in the event of snow. What can I do?
3. Where should I park a vehicle during snow storms?

Public Works - Streets

Show All Answers

1. How do I report unsafe road conditions after work hours, weekends, or holidays?
2. How do I report that a manhole cover or storm drain cover is off?
3. Who cleans graffiti off of sidewalks and streets?
4. How do I report a guardrail problem?
5. How do I report a cracked or raised sidewalk?
6. How do I find out which streets are scheduled for repaving?
7. Will the City remove a tree from City right-of-way in front of my property?
8. If a City right-of-way tree needs to be trimmed, what do I do?

Real Estate

Show All Answers

1. What are the annual Real Estate taxes on my property?
2. How do I change the mailing address on my Real Estate Tax Bill?
3. What do I do if I receive a Real Estate tax bill that should have been mailed to my Mortgage Company escrow?
4. What do I do if I receive a Real Estate tax bill for property that I have sold?

River City TV

Show All Answers

1. How do I receive a DVD copy of a program that aired on River City TV?

Sheriff's Office

Show All Answers

1. When can I visit an inmate?
2. How can I enroll someone in Project Life Saver?
3. How do I put money on an inmate’s account at the City Jail?
4. Can I bring medication to an inmate?

Sheriff's Office - Corrections

Show All Answers

1. How do I put money on an inmate’s account at the City Jail?
2. Can I put money on an inmate's account with a money order or send in cash?
3. How long does it take for the inmate to receive deposited funds?
4. Can the TouchPay provide an inmate's account balance?

Social Services

Show All Answers

1. How do I know if I am eligible to receive benefits?
2. What do I do if I suspect child abuse?
3. Am I eligible for Medicaid?
4. How do I find out information on adoption or foster care?
5. How do I receive help with my heating/cooling costs?
6. Can Social Services help me find a job?
7. What do I do if I suspect adult abuse?
8. How do I apply for Neighbors Helping Neighbors assistance?
9. What do I do if I suspect someone is receiving benefits they shouldn't be?
10. I'm pregnant - what services are available to me?
11. How can I become a day care provider?
12. How can I become a companion provider?

Social Services - Adoption

Show All Answers

1. How long does adopting take?
2. How much does it cost to adopt?
3. What kind of children are waiting to be adopted?
4. Is financial assistance available for adoptive parents?
5. What is adoption?
6. What are the steps to adoption?
7. Are there certain requirements before becoming an adoptive family?
8. Is fostering or adopting a child just like raising my own children?

Social Services - Foster Care

Show All Answers

1. What is foster care?
2. Are there certain requirements before becoming a foster family?
3. Why are some children placed in foster care?
4. Is fostering or adopting just like raising my own children?

Utilities

Show All Answers

1. What number should I call if my power goes out?
2. If I smell natural gas, what number should I call?
3. If I have a water main leak or water emergency, what number should I call?
4. I have a question about a charge on my bill, what number should I call?

Utilities - Apply for Service

Show All Answers

1. How long after applying for services does it take to have them turned on?

Utilities - Bank Draft

Show All Answers

1. If I already participate in the Equal Payment Plan, can I use the Bank Draft Plan also?
2. What if I do not have sufficient funds in my account to allow for a debit to my bank account?
3. How will I know that my financial institution paid my bill?
4. What if I change financial institutions?
5. I have more than one service location. Can I use Bank Draft for each account?

Utilities - Call Before You Dig

Show All Answers

1. Why should I call 811 before every dig?
2. I'm just a homeowner, not a contractor—is 811 for me?
3. Should I call today for work I plan to start in a month?

Utilities - Custom Save

Show All Answers

1. How can I get an energy audit for my business?
2. Is my business eligible for a Custom$ave rebate?
3. What types of energy efficiency improvements are eligible for rebates?

Utilities - Electric Rates

Show All Answers

1. Does the Customer Charge change every month?

Utilities - Equal Pay Plan

Show All Answers

1. I just moved to a new house, can I enroll in the Equal Pay Plan?
2. I heard there is an additional 10% charge for the Equal Pay Plan; is this true?
3. Can I enroll in the Equal Pay Plan over the phone?
4. How are my equal payments recalculated at the end of each year on the Equal Pay Plan?

Utilities - For Your Business

Show All Answers

1. I'm opening a new business. How do I start utility service?

Utilities - For Your Home

Show All Answers

1. I am moving to Danville. How do I apply for utilities service?
2. Can I pay my utility bill online?

Utilities - Home$ave

Show All Answers

1. Am I eligible for a Danville Utilities Home$ave rebate?
2. Can I receive a Home$ave rebate and still apply for other available rebates or government tax credits?

Utilities - NDanville Hot Parks

Show All Answers

1. Is there a security code or password needed to connect to WiFi at any Hot Parks?
2. Is there a time limit to the free wireless internet in any of the Hot Parks?

Utilities - Pay My Bill

Show All Answers

1. I just received my utility bill. How long do I have until it is past due?
2. Is there a late fee if I do not pay my utility bill on time?
3. My utility bill is past due. How long do I have before receiving a disconnection notice?
4. I need additional time to pay my bill. Can I apply for an extension?
5. My utilities were disconnected. Is there a reconnect fee?

Utilities - Pay Online

Show All Answers

1. Why is there a convenience fee?
2. How much is the convenience fee?
3. Does the City receive the money from the convenience fee?
4. How long will it take for my payment to post?
5. I received a utility disconnection notice, am I able to pay online?

Utilities - Report A Service Problem

Show All Answers

1. How do I report a power outage?
2. What should my family do when the power goes off?
3. How often should I report the outage?
4. What are some factors that cause power outages?

Utilities - Telecommunications

Show All Answers

1. How large is the nDanville fiber optic network going to be?
2. nDanville is an open access network; What does that mean?
3. nDanville is an open services network; What does that mean?

Utilities - Water Quality

Show All Answers

1. What's this drinking water report that I've heard about?
2. I want the safest possible water. Is bottled water safer than tap water?

Utilities - Ways to Save

Show All Answers

1. How can I tell if my home uses too much energy?
2. Where are the biggest air leaks in my home?
3. Do air ducts make a difference in my home’s energy use?
4. Can I add new insulation on top of old insulation?
5. How do I know if I have enough insulation in my attic? If my attic needs more, how much insulation should I add?
6. Should I install an insulating blanket on my water heater?
7. What is a CFL?
8. Why should people use CFLs?
9. I've been told it is not good to turn my CFLs on and off frequently. Is this true?
10. What are LEDs?
11. What is ENERGY STAR?
12. Are ENERGY STAR energy efficient appliances worth the extra cost?
13. Do cell phone and other wall chargers and adapters use energy even when they are not charging anything?
14. Where should a thermostat be located in your house? Is it worth having a thermostat moved if it is in a bad spot?
15. I’ve heard setting a thermostat back during the day does not save on energy costs because you use at least as much energy as you’ve saved warming your house back up. Is this true?

Voter Registration / Registrar

Show All Answers

1. When are general elections?
2. What time do the polls open?
3. Do I have to show photo identification at the polls?
4. How do I change my political party preference?
5. How do I change my address if I move?
6. How do I determine which voting precinct that I’m in?
7. How do I get my civil rights restored if I have had a felony?

Home    Contact Us    Calendar    Sitemap    Employees Only    Translate    Accessibility    Copyright Notices    Powered by CivicPlus