The Customer Service Division provides one-stop shopping for all utility services. Well-trained customer service representatives can handle all of your utility needs, from getting connected, to setting up a bank draft or equal payment plan for your utility services.
Customer Service: 434-799-5155
Representatives are responsible for signing up customers for utility services and processing changes to the account
Danville Utilities offers a variety of services and plans tailored to meet customer needs
Responsible for the billing of all services - electric, water, wastewater, natural gas and residential refuse fees and telecommunications where available, as well as utility taxes
Staff carefully scrutinizes readings that are out of normal range
Investigations are undertaken to confirm accurate consumption measurement