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Paymentus Corporation charges a convenience fee to use their service. This fee covers payment handling and processing charges. The fee is charged to commercial customers only (residential customers are exempt).
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For utility bill payments, Paymentus charges $3.75 for each transaction per $500.00 increment (for commercial customers only; residential customers are exempt from transaction fees). For both real estate and personal property tax payments, Paymentus charges a convenience fee of 2.75% of the total payment amount. In each case, the convenience fee is automatically calculated.