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Paymentus Corporation charges a convenience fee to use their service. This fee covers payment handling and processing charges. The fee is charged to commercial customers only (residential customers are exempt).
For utility bill payments, Paymentus charges $3.75 for each transaction per $500.00 increment (for commercial customers only; residential customers are exempt from transaction fees). For both real estate and personal property tax payments, Paymentus charges a convenience fee of 2.75% of the total payment amount. In each case, the convenience fee is automatically calculated.